Care, use & safety

Our candles have undergone an exhaustive testing programme in order to ensure that they meet the highest quality and safety standards. As with all candles, there are guidelines that need to be followed to ensure you enjoy your candles safely. Always read the safety/burning information that accompanies the candle before lighting. Keep this information for future use.

  • Remove all outer packaging before lighting.
  • Do not place candles in direct sunlight or on/near a direct heat source such as a fire or radiator as this can affect the way the candle burns. Remember that electrical items like television sets also get hot and therefore should be treated as a source of heat.
  • Candles should always be placed 10cm apart from each other.
  • Keep candles away from flammable materials like curtains, bedding, clothing and hair, and allow adequate space above the candle for the heat from the flame.
  • Candles should not be burned in a draught as this can cause them to burn unevenly.
  • Place candles on a flat and stable surface so that they cannot fall or be knocked over.
  • Before lighting a candle ensure the wick is trimmed to 0.5cm. If the flame becomes too large extinguish it, allow it to cool and the wax to harden, and trim the wick. Never leave a burning candle unattended or fall asleep.
  • Keep out of the reach of children and pets.
  • Do not touch or move the candle when it is alight or hot.
  • When extinguishing a candle be aware of the flame and the hot wax. Using a candle snuffer is preferable.
  • Do not allow foreign objects such as spent matches to fall into the candle.
  • Always use a heat resistant holder or base
  • With use of tealight holders, never touch the tealight or holder when the candle is lit and wait for the holder to cool before moving.

For further information on the importance of candle fire safety visit our Candle Safety page.