SHOPPING WITH US

It would be our pleasure and assist you. Please get in touch either by phone on or email.
T: +44 (0) 1189 487071 E: info@aroma-works.com
Payments on our website are made through PayPal checkout which is secure and reliable and faster anywhere, on your mobile, tablet or desktop.We accept Visa, Mastercard, Maestro, Solo and American Express cards and all major credit cards. Please get in touch either by phone on or email if you have any questions.
T: +44 (0) 1189 487071 E: info@aroma-works.com
It certainly is. When you order online with us, we use Secure Socket Layer (SSL) encryption technology so you can be assured that your order will be placed safely and securely.
We do not currently offer them but our stockists hold samples and tasters - see XYX!@£$%.
Our newsletters and social media sites are the best place to get amazing offers and promotions. If you're not already signed up, head over to XXXXXX or click for social media.
We do and the easiest way to do this is to contact our UK Head Office on T: +44 (0) 1189 487071 and we can arrange one of our high trained Area Managers to discuss our products and services with you in more detail.

AROMAWORKS PRODUCTS

We are proud to guarantee that all our products are free from synthetic chemicals, pesticides, are not tested on animals and are safe for the environment. Throughout the years we have helped conscientious customers and spas worldwide experience the therapeutic (and guilt free) benefits of natural essential oils, whilst expanding our product range.

However, organic certification bodies do not certify candles. We are being told this is because candles are neither a food item nor a beauty product so they don’t fall into the scope of what the certification bodies cover. We are campaigning hard behind the scenes to change this.

So in summary yes our candles are organic as they are 100% natural and free from any chemical fertilisers and synthetic products but at the moment we cannot get a certification body to provide us with an organic certificate to confirm that.

No. None of our products or ingredients used are tested on any animal.
You can view the ingredients by clicking on the 'Ingredient' tab on each product product. The ingredients are also listed on the product packaging and or collateral that comes with the item. And of course you can contact us with any questions T:+44 (0) 1189 487071 E:info@aroma-works.com.
We are proud to guarantee that all our products are free from synthetic chemicals, pesticides, are not tested on animals and are safe to use during pregnancy.

MY ACCOUNT & ORDERS

To update your details in to your account login and select Account Information to amend.
You can view your order history by logging into your account.
Delivery times vary depending on where you are, and which delivery option you chose when placing your order but most UK orders deliver in 3-5 working days.
If you have not received your order in the expected time frame or you have received the wrong product please call the UK Head Office and one of our customer care team will assist. T:+44 (0) 1189 487071
If you product is faulty or damaged we apologise and please please call the UK Head Office and one of our customer care team will assist. T:+44 (0) 1189 487071. We may arrange to collect the faulty goods or ask for you to provide a photograph for our own quality control procedures.