Portmeirion Group Accessibility Statement

We are committed to making our websites (https://aroma-works.com/, https://www.spode.co.uk/ & https://www.portmeirion.co.uk/)  as accessible as possible. They are tested every 6 months.

We want everyone to be able to use our sites no matter what their impairments are, or what technologies they use. 

We created this website taking best practices and web accessibility guidelines into account. We follow the Web Content Accessibility Guidelines (WCAG) 2.2, and aim for AAA standard.

We have made the site as usable as we can, but you might have a better experience if you change the settings on your computer to suit your individual needs.

For example you might change the site’s colours, increase the text size, or have the site spoken aloud.

For help with customising your experience using accessibility features already on your computer. Or by installing extra assistive technologies. Try these sites:

• AbilityNet's My Computer, My way
• The Web Accessibility Initiative’s Better Web Browsing: Tips for Customising your Computer

We know that there are some accessibility problems with this site, and we are going to fix them as soon as we can.

• Some uninformative text

• Some images may not load

• Some links on the page may not be accessible

• Some pages take longer to load

If any of these problems stop you from getting the information or service you need from our sites, please contact us and we will be happy to help you.

We are always looking to improve the accessibility of our site, so if you find anything on the site difficult please contact us.

To help us understand the problem as quickly as we can, please tell us:

• the web address or title of the page where you found a problem
• what the problem is
• what computer and software you use.

All constructive feedback about the accessibility or usability of our site is welcome. And we promise to consider it carefully.

This accessibility statement was last updated in July 2025.